botak99

Education and Training High school
Salary Median—$28,420 per year
Employment Outlook Poor

Definition and Nature of the Work

Airline ticket agents sell tickets at airports or downtown ticket offices. They also assign seats for passengers and rebook passengers who miss their flights. They often answer questions about airline schedules, fares, hotels, and taxis.
Agents also handle passengers' luggage. First they weigh it to make sure it falls within airline guidelines and then attach tags that indicate where the bags should be taken off the plane.
At airport gates they announce flight departures and board passengers. It is their job to ensure that flight attendants have the equipment they need.

Education and Training Requirements

Ticket agents generally must be high school graduates. Some college education is preferred. Previous experience dealing with the public is useful.
Most airlines provide some form of training program; in many cases it consists of a week of classroom instruction followed by a week of on-the-job training with an experienced ticket agent. Beginners usually start by tagging the luggage of ticketed passengers. They then gain experience reserving seats on flights, filling out ticket forms, and handling assignments at the gate.

Getting the Job

Job seekers can apply directly, in person or by mail, to the personnel office at any airline. The Air Transport Association of America provides a list of the addresses of major airlines on request. School placement offices, newspaper classified ads, and Internet job sites may provide employment leads.